SMALL BUSINESS TECH SUPPORT
STOP THE JUGGLE!
Let us look after Behind the Scenes so you can look after Your Clients & Income!
We specialise in providing small business tech support to reduce your workload while ensuring that clicks to your website turn into clients for your business.
Our 10 hour Support Package gives takes care of all of the above and SO MUCH MORE, providing you with quality support when you need it.
HOW DOES IT WORK?
10 HOURS TECH/ADMIN SUPPORT
You simply email me each time you need something changed or altered on your website or need a digital product created and I will provide you with the estimate of hours it will require vs how many hours you have left on your package.
If you need more hours you can choose to purchase another package or make other arrangements for the particular task.
WHAT MY CLIENT'S HAVE TO SAY...
What sets Kathie apart is that she is not only technically skilled; she also has an eye for graphic design, good copy and functionality.
Many people and companies who build websites, or provide technical support simply do what needs to be done. Kathie consistently goes beyond ordinary customer service. Kathie is invested in making everything that I do the best and is proactive, responsive, and customer centric.
Kathie has become a trusted adviser in everything I do online, products and even marketing.
I wouldn’t have achieved half of what I have if it wasn’t for Kathie’s skill, dedication and support.
CEO, Transform Leaders
The backend of my website was in need of a major overhaul and after assessing the situation, Kathie ran through the options with me. She took the time to explain her recommendations.
Kathie’s solution means my website is now user-friendly enough for me to update myself and whenever more technical expertise is required, I know that Kathie is just a quick phone call or message away.
Kathie is great to work with and always goes the extra mile.
I highly recommend getting a support package with Kathie. Tech and intuition combined. What a brilliant combo.
I didn’t fully realise when I got my first tech support package what that would mean for me for me and my business.
It was like having a security blanket where I felt safe and taken care of. Her quick response times, and diligence in providing you what you need is what I truly value in her support package.
Kathie is much more than just tech support. She understands you and your business and what’s needed (sometimes even before you do). I love that about working with her.
If you are thinking of getting tech support help in 2021 to get your business running smoothly without you having to do all the tech work, buy yourself a tech support package with Kathie. You’ll be so happy you did.
Artist & Mentor
Order your sUPPORT package now
10 hours Tech/Admin Support
FREQUENTLY ASKED QUESTIONS
Your support package can be used for any of the following:
As you are purchasing hours not items, you can use your hours towards any of our services. Not sure? Simply email email@example.com and ask how many hours you would need for a particular job and we will let you know.
For larger jobs we prefer to quote per job not by the hour.
Yes, if you think you will have a lot of jobs you need help with then by all means purchase more than one package.
Alternatively, if you have a major job i.e. creation and set-up of sales funnel, then please ask us for a quote for the entire job.
Yes it does. The 10 hour package is valid for 12 months from the date of purchase.
You cannot transfer the package to someone else. If you close or sell your business then the package ends and unused hours are forfeited.
If you own more than one website and want to use the hours for another website then we are happy to share the hours between the sites.
With over 15 years experience in the online business world as a web designer and online marketing strategist, 30 years experience in small business and my no fluff approach to internet marketing, I am well positioned to provide you with a thorough tech support service for your business.
My full website can be viewed here.
In the spirit of reconciliation Fix My Business and its owners, acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.